School Liaison-Prosocial Coordinator/ Youth Diversion & Prevention
Company: Encompass Community Services
Location: Santa Cruz
Posted on: April 5, 2026
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Job Description:
Description Salary: Base Salary $29/hour ($60,320 annually)
$1/hour bilingual differential ($2,080 annually) Grant based funded
position Join our team of passionate change-makers and advance
health equity across Santa Cruz County. Encompass offers endless
opportunities to create a lasting difference in our community and
provide professional growth with multiple paths toward your future
career. About Us Encompass Community Services provides our Santa
Cruz community – from San Lorenzo Valley to Watsonville - with
nearly 40 health and human services programs that support youth and
families, early childhood education, behavioral health, housing,
and more. We work every day to make health, education, and housing
equitable for all people in Santa Cruz County. For nearly 50 years,
our work has touched generations by helping people access
education, rebuild relationships, restore their health and
wellness, and regain dignity. We take pride in offering
comprehensive training and professional development opportunities
each year for all direct service team members including (but not
limited to): Motivation Interviewing Trauma-Informed Care Practices
Community Resiliency Model Mindfulness-Based Therapy Practices
Crisis Intervention and De-escalation Cultural/Racial Awareness and
Equity Our guiding philosophy in Encompass Youth Services
emphasizes compassion, respect, and collaboration with the
intention of creating conditions that allow youth and families to
feel valued and engaged throughout their service experience. We
promote the health and well-being by offering guided opportunities
to acquire the skills and resources necessary to build self-esteem,
establish healthy relationships, and make positive life choices. We
are committed to the following core values: Client-Centered –
Collaborative and respectful of individual needs, and values of
each client Culturally Responsive – Respectful and responsive to
the values and cultural framework of diverse populations
Strength-Based – Recognizing and building upon client strengths,
resources, and resilience Trauma-Informed – Understanding,
recognizing, and responding to the effects of trauma and the need
for safety and choice in the client’s treatment. Position Overview:
The School Liaison/Pro-Social Coordinator plays a critical role in
supporting at-risk youth by working closely with schools to monitor
attendance, track academic progress, and identify needs for
intervention. This position also collaborates with community
organizations to provide youth with access to resources, pro-social
activities, and mentorship opportunities. The coordinator will
facilitate engagement in community programs, attending school
meetings, and ensuring they have the necessary support to succeed
academically and socially. This position is based in Santa Cruz and
serves Santa Cruz, Capitola, Scotts Valley, and San Lorenzo Valley
youth. Supervision Received and Exercised: This position operates
with limited supervision, requiring independent judgment in case
management, school collaboration, and youth support services.
Essential Duties & Responsibilities: Partner with schools to track
youth attendance, academic performance, and behavioral concerns.
Conduct student needs assessments and coordinate support services
with educators, counselors, and social workers. Develop and
maintain relationships with school districts, administrators, and
alternative education programs to support intervention efforts.
Provide case management, including referrals to educational
resources, tutoring programs, and mental health services. Act as a
liaison between youth, families, schools, law enforcement, and
community-based organizations. Monitor youth progress, maintain
case documentation, and conduct follow-ups to ensure ongoing
support. Organize, facilitate and support pro-social activities,
workshops, community outings to engage youth in positive
experiences and family engagement events. Provide mentorship, peer
counseling, and crisis intervention as needed. Support youth to
attend community programs, appointments, and activities that
contribute to their well-being and development. Assist in grant
reporting, data collection, and maintaining compliance with program
requirements. Ensure culturally responsive, trauma-informed
approaches in working with youth and families. Employment
Standards: Knowledge of: School-based intervention strategies and
educational support services. Local community resources and
pro-social opportunities for at-risk youth. Principles of case
management, crisis intervention, and mentorship. Strategies for
youth engagement, behavior modification, and positive
reinforcement. Challenges faced by youth, including academic
barriers, mental health concerns, and family instability. Juvenile
justice diversion programs and the role of education in preventing
justice system involvement. Ability to: Conduct school-based
assessments and develop individualized support plans for youth.
Build and maintain strong relationships with school staff,
community organizations, and law enforcement partners. Effectively
communicate with youth, families, and professionals in both
educational and community settings. Work flexible hours, including
evenings and weekends, as needed. Maintain confidentiality and
adhere to ethical case management standards. Utilize technology,
including databases, spreadsheets, and case management software.
Work independently, make informed decisions, and solve problems
effectively. Minimum Qualifications: Education or training in
social work, psychology, education, or a related field. Experience
in school-based case management, youth counseling, or community
outreach. Familiarity with juvenile justice diversion programs and
trauma-informed care principles. A valid Class C California
Driver’s License and a clean driving record. Physical Requirements:
Ability to sit, stand, walk, kneel, and reach for prolonged
periods. Capability to conduct school visits, home visits, and
community outreach in various environments. Work in both office
settings and school/community-based locations We prioritize the
well-being of our team as much as the community we serve. Our
comprehensive health benefits reflect this commitment. We offer
full-time employees medical and dental insurance plan that ensures
peace of mind for themselves and their families. We go beyond
traditional care by also offering our employees acupuncture and
chiropractic, embracing a holistic approach to health that aligns
with our values of care and compassion. Our team’s future matters
just as much as the present. That’s why we offer a 403(b)
retirement plan, providing a foundation for a secure retirement. We
also recognize the need for work-life balance, so Encompass offers
a competitive package of 17 vacation days, 12 sick days, and 14
additional paid holidays. These benefits are thoughtfully pro-rated
for part-time positions, affirming our commitment to fairness and
flexibility.
Keywords: Encompass Community Services, Fairfield , School Liaison-Prosocial Coordinator/ Youth Diversion & Prevention, Social Services , Santa Cruz, California