Director of US BU Performance and Operations, Enzyme Therapies
Location: San Rafael
Posted on: June 23, 2025
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Job Description:
Who We Are BioMarin is a global biotechnology company that
relentlessly pursues bold science to translate genetic discoveries
into new medicines that advance the future of human health. Since
our founding in 1997, we have applied our scientific expertise in
understanding the underlying causes of genetic conditions to create
transformative medicines, using a number of treatment modalities.
Using our unparalleled expertise in genetics and molecular biology,
we develop medicines for patients with significant unmet medical
need. We enlist the best of the best – people with the right
technical expertise and a relentless drive to solve real problems –
and create an environment that empowers our teams to pursue bold,
innovative science. With this distinctive approach to drug
discovery, we’ve produced a diverse pipeline of commercial,
clinical and preclinical candidates that have well-understood
biology and provide an opportunity to be first-to-market or offer a
substantial benefit over existing therapeutic options. About
Commercial Our Commercial organization leads our global sales and
marketing strategies around the world. Our integrated team
continues to solidify BioMarin’s commercial presence in the United
States and Europe and is rapidly growing in other regions, such as
Latin America, the Middle East and Asia-Pacific. The Director of US
BU Performance and Operations, Enzyme Therapies will be a key
member of the Enzyme Therapies Business Unit in the US, responsible
for leading Commercial Analytics and Operations to drive and
catalyze business performance across all channels. This role
involves analyzing sales data, optimizing sales processes, and
supporting the US BU Head, Brands and Sales team to drive business
growth and operational efficiency.The role reports directly to the
Vice President, Enzyme Therapies Business Unit head and will
partner closely with the BU LT on key projects, initiatives, and
priorities that support efforts to deliver on the BU’s
goals.Responsibilities for this role include field force operations
and solutions, metrics and measurement for multi-channel tactics,
tracking and reporting of BU performance KPIs, cross-functional
coordination of relevant stakeholders to ensure success of BU
deliverables relating to planning, strategy and execution.
Responsibilities The Director of US BU Performance and Operations
is responsible for a variety of cross-functional coordination and
execution of the following accountabilities: Support BU LT with
development, tracking and reporting of KPIs, metrics, dashboards as
well as catalyzing action on insights to drive performance
Collaborate with sales, marketing, and operations teams to develop
data-driven strategies. Partner with cross-functional teams to
optimize and manage BU resource prioritization and optimization
across channels (e.g. sales, marketing, patient support, etc.)
Collaborate with Commercial IT, Commercial Analytics, other
internal stakeholders, and vendors on digital infrastructure and
delivery (e.g. data, platforms and processes) Partner with the
customer-facing teams on data, analysis, reporting and execution
needs to support performance (e.g. sales forecasts and performance
reports, data-driven insights and recommendations, territory
alignment and incentive plans) Act as the home office technology
contact for the field organization and effectively communicate
feedback and issues from the field to IT, business owners, and
vendors as appropriate Lead BU operations for planning and
execution of key milestones and deliverables e.g. KPI dashboards,
performance updates, leadership presentations, etc. Lead projects
and initiatives that relate to driving BU performance and ability
to deliver on the organization’s goals including recommendations
based on data analysis to optimize sales processes and strategies
Qualifications: Bachelor’s degree in Business, Data Science, or a
related field. Experience in sales operations or analytics,
preferably in the biotech industry. Proficiency in data analysis
tools (e.g., Excel, SQL, Tableau). Strong analytical and
problem-solving skills. Excellent communication and presentation
skills. Ability to work collaboratively with cross-functional
teams. Strong organizational and project management skills. The
role interacts with various departments to ensure smooth operations
and effective sales strategies: 1. Sales Team Support and Training:
Provide data-driven insights and training to enhance sales
performance. CRM Management: Ensure accurate data entry and usage
of CRM tools to track sales activities and customer interactions.
2. Marketing Campaign Analysis: Collaborate on analyzing the
effectiveness of marketing campaigns and their impact on sales.
Market Research: Share insights from market research to help tailor
marketing strategies. 3. Operations Process Optimization: Work with
operations to streamline sales processes and improve efficiency.
Forecasting: Assist in sales forecasting to align operational
planning with sales targets. 4. Finance Budgeting: Provide sales
data to support budgeting and financial planning. Performance
Reporting: Collaborate on financial performance reports to track
sales against targets. 5. Product Development Feedback Loop: Relay
customer feedback and sales data to inform product development and
improvements. Launch Support: Assist in planning and executing
product launches based on market and sales data. 6. Customer
Support Customer Insights: Share customer behavior and feedback
data to improve customer support strategies. Issue Resolution:
Collaborate to resolve customer issues that impact sales and
customer satisfaction. These interactions ensure that the sales
strategies are well-informed, efficient, and aligned with the
overall business goals Preferred Qualifications: Data and Technical
Expertise Developing SME in data, analytics, dashboarding, and
reporting approaches Strong experience with brand, sales, activity
reporting, territory alignments and incentive compensation. Skilled
in Plan of Action (POA) targeting and field systems solutions such
as Veeva (Salesforce), Customer Master (MDM), and reporting tools
like Tableau and PowerBI Deep knowledge of pharmaceutical data,
primary and secondary (including IMS DDD, Xponent data, Plan Track,
Managed Markets, and chargeback data is highly desirable) Project
Management and Analytical Skills Proficient in transforming
unstructured business issues/requests into actionable plans that
result in strategic or tactical outcomes and reports Strong project
management skills with the ability to deliver solutions and manage
competing priorities effectively Experience in data management,
business analysis, and solution design/development Stakeholder
Management and Communication Proven experience managing multiple
leadership partners and delivering on competing priorities Strong
client service and communication skills—written, oral, and
presentation—tailored to various audiences from senior leadership
to front-line staff and peers across functions Ability to simplify
complex concepts through verbal communication or visual aids (e.g.,
PowerPoint) Process Improvement Expertise in analytics/consultative
skills to enhance methodologies and standard processes Ability to
prioritize team efforts and resources to complete tasks on time and
achieve project objectives Proficient in facilitating, negotiating,
and resolving conflicts effectively within teams Collaboration and
Cross-Functional Engagement Consistently engages and collaborates
with cross-functional teams to shape brand strategy and assess
risks and opportunities Note: This description is not intended to
be all-inclusive, or a limitation of the duties of the position. It
is intended to describe the general nature of the job that may
include other duties as assumed or assigned. Equal Opportunity
Employer/Veterans/Disabled An Equal Opportunity Employer. All
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, or protected veteran status and
will not be discriminated against on the basis of disability.
Keywords: , Fairfield , Director of US BU Performance and Operations, Enzyme Therapies, Sales , San Rafael, California
