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Patient Service Representative

Company: Veear Projects Inc
Location: Fairfield
Posted on: March 21, 2023

Job Description:

Job Description:
As a Patient Service Representative, you are charged with providing high quality customer service to our patients with a commitment to our values and mission.


  • As a Patient Services Representative you assist patients by accurately verifying and updating demographics and insurance information, handling co-pays, scheduling, rescheduling and canceling appointments, checking patients in and out
  • Customer service and patient satisfaction are key initiatives in this role
  • Collect insurance copayments, patient balances, and explain insurance benefits
  • Redirects calls as appropriate to meet patient needs
  • Acts as liaison between patient, providers, billing, medical records, and management staff to ensure optimal patient service delivery
  • Provides accurate information and guidance and attends to patient questions
  • Ability to function independently with minimal supervision, and to plan, coordinate, and carry out those tasks necessary to meet the job responsibilities
  • Processes confidential personal health information in accordance with FHCW HIPPA policies and procedures
  • Maintain the presentation of the waiting areas

Keywords: Veear Projects Inc, Fairfield , Patient Service Representative, Sales , Fairfield, California

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