Patient Service Representative

Company: Veear Projects Inc
Location: Fairfield
Posted on: March 21, 2023

Job Description:

Job Description:
As a Patient Service Representative, you are charged with providing high quality customer service to our patients with a commitment to our values and mission.

Responsibilities:

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• As a Patient Services Representative you assist patients by accurately verifying and updating demographics and insurance information, handling co-pays, scheduling, rescheduling and canceling appointments, checking patients in and out
  
• Customer service and patient satisfaction are key initiatives in this role
  
• Collect insurance copayments, patient balances, and explain insurance benefits
  
• Redirects calls as appropriate to meet patient needs
  
• Acts as liaison between patient, providers, billing, medical records, and management staff to ensure optimal patient service delivery
  
• Provides accurate information and guidance and attends to patient questions
  
• Ability to function independently with minimal supervision, and to plan, coordinate, and carry out those tasks necessary to meet the job responsibilities
  
• Processes confidential personal health information in accordance with FHCW HIPPA policies and procedures
  
• Maintain the presentation of the waiting areas
  
  

Keywords: Veear Projects Inc, Fairfield , Patient Service Representative, Sales , Fairfield, California