CLIENT SYSTEMS TECHNICIAN (WESTERN RANGE)
Company: Axom Technologies
Location: Fairfield
Posted on: September 28, 2024
Job Description:
Client Systems Technician (Western Range)
Job Locations
US-CA-Vandenberg AFB
ID
2024-9223
# of Openings
1
Category
IT Support
Clearance
Tier 3 - Secret/ADP II
Company Overview
American Communications Solutions and By Light Professional IT
Services, together as Full Spectrum Operations (FSO) are hiring
dedicated and talented IT professionals under the Eastern Western
Operational Communications Services (EWOCS) contract. EWOCS
provides reliable high-quality communications and innovative IT
solutions for the Guardians, Airmen, and Government agencies
assigned to Patrick Space Force Base, Cape Canaveral Space Force
Station, and Vandenberg Air Force Base. Be a part of the team that
delivers excellence in national missile defense, human space
flight, space launch, and combat rescue! Responsibilities
- The Client Systems Technician installs
and repairs equipment; instructs customers in equipment operation;
provides technical assistance; checks equipment for
malfunctions.
- Performs a variety of maintenance and technical support on
products such as equipment, integrated systems and subsystems, and
software at customer and/or field locations.
- Analyzes and evaluates products and related performance.
- Troubleshoots and diagnoses malfunctions to eliminate problem
in minimum time.
- Installs, upgrades and removes products ensuring coordinative
engineering field change.
- Assembles, installs and configures systems and equipment in
accordance with site assessments and schematics.
- Completes system programming and optimization as part of the
installation process.
- Performs routine system maintenance and analysis functions,
including hardware configurations and adding, removing and
replacing equipment components.
- Provides on-site end-user training on system operation,
maintenance and limited troubleshooting.
- Maintains effective customer communications and relations.
- The Client Systems Technician travels frequently to customer
sites and performs field technician service duties as
assigned.
- Provides CAC/PKI and RA/LRA functions related to the creation,
revocation, suspension and issuance of SIPRNet Tokens and SIPRNet
Administrative Tokens.
- Works as part of the team to support the SLD 30 and CFSCC
missions on a 24/7/365 basis..
- Works final processing of DD Form 2875s for SIPRNet account
requests and subsequent creation of SIPRNet user accounts. Under
general supervision the Cusomer Service Representative Associate
shall:
- Works on assignments that are semi-routine in nature but
recognizes the need for occasional deviation from accepted
practices.
- Work is checked since errors may cause delay or expense.
May assist and train less experienced personnel. Required
Experience/Qualifications
- MUST have a CompTIA Security+, or equivalent 8570 IAT Level II
certification.
- High School plus advanced training, and 3 - 4 yrs. of
experience. Special Requirements/Security Clearance
- Active DoD Secret Clearance and eligibility to obtain a TS/SCI
Security Clearance. SALARY RANGE: Salary Minimum: $66,033
Salary Mid: $82,541
Salary Maximum: $99,049 The annual base salary provided is a
guideline for this position and is not a guarantee of compensation
or salary. By Light also considers other variables such as (but not
limited to) work experience, education, training, skill set,
internal peer equity, clearance level and market conditions when
extending an offer. In addition, By Light also provides an
extensive selection of benefits and offerings to our employees.
Physical Demands
- Work is performed in an office environment and requires the
ability to operate standard office equipment and keyboards.
- Must have the ability to lift and carry up to 35 pounds
occasionally and walk short distances.
- Use repetitive motion.
- Substantial movements (motions) of the wrists, hands, and/or
fingers.
- Ability to have close visual acuity to perform activities such
as: preparing and analyzing data and figures; transcribing: viewing
a computer monitor; extensive reading.
Keywords: Axom Technologies, Fairfield , CLIENT SYSTEMS TECHNICIAN (WESTERN RANGE), Professions , Fairfield, California
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