IT - Network Operations Analyst, Career (Night Shift)

Company: Intelliswift Software Inc
Location: Fairfield
Posted on: May 20, 2023

Job Description:

Pay Range: $ 41.57 per hour

Intelliswift Software Inc. conceptualizes, builds, and supports the world's most amazing technology products and solutions. Our team of rich experts from diverse backgrounds contributes to making Intelliswift one of the most reliable partners in IT and Talent solutions. We specialize in delivering world-class Digital Product Engineering, Data Management and Analytics, and Staffing Solutions services to Fortune companies, SMBs, ISVs, and fast-growing startups.

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Description:



WORK SCHEDULE (4/10): 8:00 PM - 6:30 AM, Sunday to Wednesday



TOP THINGS:

1. Strong email writing & verbal communication, along with multitasking

2. Excellent phone skills (Managing Conference calls/Bridges)

3. Windows 10, Microsoft Office Suite, & web browser experience

4. Experience with web based and thick client monitoring tools (Application and Network)

5. Incident command, ticket management, escalations & tracking

Skills Required/Desired

--- BA/BS in Information Technology or related field or equivalent work experience.

--- Intermediate knowledge of network protocols, software applications, and operating support systems.

--- Current Networking Certification; ITIL Certification.

--- Minimum of 2 years of experience in telecommunication, internet, or network operation center environments.

--- Previous experience working in ticket management systems/ applications (I.E SMC Remedy), monitoring network devices and software operating systems.

--- Ability to use different analytical methods, approaches, and tactics to meet analysis requirements in an efficient manner.

--- Must be available to work a varied shift schedule in a 7 X 24-hour operations center environment.

--- May require some local traveling for training, meeting, etc, while working remotely.

--- Able to support shift schedules as required to meet business needs

--- Client Company is an AA/EEO employer that actively pursues and hires a diverse workforce.



Equal Employment Opportunity Statement

Intelliswift celebrates a diverse and inclusive workforce. We offer equal employment opportunities to all applicants and employees. All qualified applicants will be considered regardless of race, color, sex, gender identity, gender expressions, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other protected basis under the law.
Americans with Disabilities Act (ADA)
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact Intelliswift Human Resources Department



Other Employment Statements

Intelliswift participates in the E-Verify program.

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Learn More

For information on Intelliswift Software, Inc., visit our website at .

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Keywords: Intelliswift Software Inc, Fairfield , IT - Network Operations Analyst, Career (Night Shift), Professions , Fairfield, California