FairfieldRecruiter Since 2001
the smart solution for Fairfield jobs

Network Operations Analyst - NOC

Company: Verism Systems
Location: Fairfield
Posted on: February 20, 2021

Job Description:


  • NOC experience (Network & Infrastructure)
  • E xperience monitoring network or related systems
  • Facilitating network and infrastructure incidents
  • Strong Email writing & verbal communication
  • Excellent phone skills (Managing Conference calls/Bridges)
  • Windows 10, Microsoft Office Suite, & web browser experience
  • Experience with web based monitoring tools (Application and network)
  • Ticket management - Incident command, Escalations & tracking Responsibilities
    • This is the Eyes on Glass role, which monitors the network systems and application events.
    • Monitor network devices, interfaces and applications through intelligent devices and automated programs as directed.
    • Create and track incident tickets, change requests, work orders, service requests and assignments as directed.
    • Issue initial outage notification event communications as directed.
    • Isolate and correlate multiple customer issues identified with alarms / alerts received to eliminate duplication of events as instructed.
    • Initiate major outage communication technical bridges as requested.
    • Apply fix procedures as instructed for repetitive events as instructed. Network/System/Application monitoring -
      • Monitoring & Scheduling alarms & alerts based on Eyes on Glass, Initial Outage Mgmt., Notifications, 7x24 hour support.
      • Manage alarms and alerts received from existing monitoring programs with previously defined business rules.
      • Monitor network, applications, and systems across the PGE enterprise for alarms/alerts received from incidents, unauthorized or failed changes.
      • Timely implementation of predefined Playbooks, Run-books, Work Instructions or Business Rules changes as directed.
      • Create/Assign incident tickets based on priority, impact and complexity to the appropriate fix agents.
      • Provide feedback on alarms, Run Books, process efficacy and knowledgebase to service manage, OSS Tools and operations support as necessary.
      • Escalate incidents as needed if not well-defined by Run Books or work instructions.
      • HS Diploma or equivalent work experience.
      • AA in Information Technology or related field or equivalent work experience desired.
      • Basic knowledge of network protocols, software applications, or operating support systems desired.
      • 1 year experience in telecommunication, internet, or network operation center environments desired.
      • Previous experience working in ticket management systems/ applications (i.e., SMC Remedy), monitoring network devices or software operating systems desired.
      • Proficient in Microsoft Excel and Word,
      • Has novice/ basic knowledge of one or more of the following designated area: IT product line, operational process, Utility domain (e.g. Gas, Electric, Telecom Network, TCP/ IP),
      • Adheres to Work Instructions and/or processes as defined in Run Books and Playbooks,
      • Applies technical skills to resolve incidents of well-defined scope as specified by procedural guidelines.
      • Must be available to work a varied shift schedule in a 7 X 24 hour operations center environment. If interested please respond with your resume to :rohit(at)verismsystems.com - provided by Dice

Keywords: Verism Systems, Fairfield , Network Operations Analyst - NOC, Professions , Fairfield, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Professions Jobs

Description: Summary:Metal Sales is the nation's largest manufacturer of metal roofing and building systems with 21 locations across America. Our Woodland, CA plant has an opening for a Shipping Clerk.This is a full-time (more...)
Company: Metal Sales Manufacturing Corporation
Location: Woodland
Posted on: 03/1/2021

Controls Technician 1B
Description: Pacific Coast ProducersLocation: 1376 Lemen Avenue, Woodland, CA, 95776, United StatesEmployee Type: Full-TimeRequired Degree: NONEManage Others: NoPacific Coast Producers, one of the nation's top food (more...)
Company: Pacific Coast Producers
Location: Woodland
Posted on: 03/1/2021

Description: br br Find your future with Mohawk Industries. Mohawk Industries is a Fortune 500 multinational flooring company that employs 24,000 people throughout North America, including a private fleet of (more...)
Company: Mohawk Industries
Location: West Sacramento
Posted on: 03/1/2021

Caviar: Food Courier
Description: Your time. Your Goals.Caviar
Company: Caviar
Location: West Sacramento
Posted on: 03/1/2021

CDL A Truck Driver
Description: Company Driver - Company- 73K/year, Doubles, Benefits after 30 days br br Requisition ID: 802 br br For More Information, Contact the Manager Abel at 909-240-1641 br br Pay Benefits
Company: Cardinal Logistics
Location: West Sacramento
Posted on: 03/1/2021

Food Delivery Driver - Postmates
Description: Postmates has the largest on-demand fleet in the U.S. with 200,000 Postmates, and an equally extensive network of merchants. While some companies try to build a warehouse outside of a city and funnel (more...)
Company: Postmates
Location: West Sacramento
Posted on: 03/1/2021

Class A Drivers
Description: Position Description br br Stop your job search br br Now hiring for immediate openings for Class A drivers, and want you to join our team in Woodland, CA br br Apply Now br br Paid (more...)
Company: Ryder System
Location: Woodland
Posted on: 03/1/2021

Warehouse Package Handler
Description: Partnerships between Adecco and a local client always give great benefits While working as a Warehouse Package Handler for Adecco at a local client, you will earn 15.00/hr and receive a weekly paycheck. (more...)
Company: Adecco USA
Location: Woodland
Posted on: 03/1/2021

Inventory Control Associate
Description: br br Company Overview Inventory Control Associate Resume is required Where: HD Supply Distribution Center, 20625 59th Place S, Kent, WA 98032 Type : Full-Time, Non-Exempt Pay: 17 plus per hr. (more...)
Company: HD Supply
Location: West Sacramento
Posted on: 03/1/2021

Forklift Operator
Description: IMMEDIATE OPENINGS - APPLY TODAY br Forklift Operators are responsible for transporting shipments and/or equipment in warehouse environments. Handling
Company: PeopleReady
Location: West Sacramento
Posted on: 03/1/2021

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Fairfield RSS job feeds