IT - Application System Admin II - III (Remote)
Company: Cincinnati Insurance Company
Location: Fairfield
Posted on: January 20, 2023
Job Description:
MAKE A DIFFERENCE Share your talents and develop your skills as
you build a career in a professional environment with a personal
feel. Job Description - IT - Application System Admin II - III
(Remote) (2200998) Description Make a difference with a career in
insurance At The Cincinnati Insurance Companies, we put people
first and apply the Golden Rule to our daily operations. To put
this into action, we're looking for extraordinary people to join
our talented team. Our service-oriented, ethical, knowledgeable,
caring associates are the heart of our vision to be the best
company serving independent agents. We help protect families and
businesses as they work to prevent or recover from a loss. Share
your talents to help us reach for continued success as we bring
value to the communities we serve and demonstrate that Actions
Speak Louder in Person -. If you're ready to build productive
relationships, collaborate within a diverse team, embrace
challenges and develop your skills, then Cincinnati may be the
place for you. We offer career opportunities where you can
contribute and grow. Start your journey with us The Cincinnati
Insurance Companies' Information Technology -department is
currently seeking an application system administrator to install
software and support the application/system environments as well as
maintain and promote that software through all environments. - Be
Ready To: -
- Software support
- test (operational readiness/smoke test) -third-party
application software, upgrades and patches on servers
- maintain third-party software on servers
- manage generic and service accounts (e.g., -change passwords,
decommission)
- validate and monitor software/server access
- create and deploy DEV, QAT and PROD (if applicable) build
packages
- evaluate and recommend third-party software upgrades
- optimize/configure third-party software on servers for multiple
service areas
- configure and install third-party software, upgrades and
patches on servers
- optimize generic and service accounts (e.g., -change
passwords)
- coordinate software/hardware installs and upgrades with IT
Infrastructure resources
- provide debugging assistance to developers -
- set up and maintain application user permissions
- review application-related documentation to identify and
communicate pertinent upgrades/enhancement packs
- analyze the effects of software/configuration changes on other
systems
- work together with development team (if applicable) and source
integrity team for the first installation of application
software/components and releases into environments (UAT, PROD)
-using their tools and processes for initial server deploys where
applicable
- configure and modify schedule tool for software cycles and
processes (schedule jobs and processes)
- monitoring performance of third-party jobs/cycles and request
additional capacity whenever necessary
- monitor storage in regard to supported environments -and
request storage changes
- monitor log files associated with third-party applications and
automate monitoring and deleting of log files based on retention
guidelines
- generate, maintain and analyze system performance metrics
- make recommendations for system performance improvement and
availability
- provide on-call support (i.e., -incident
management/outages)
- validate Firewall, -LoadBalancer and Server Configuration
changes based on software and service area needed
- create and execute database scripts and queries
- validate/verify system backups are in place
- plan and coordinate backup strategies
- maintain and support databases
- develop and submit firewall requests
- plan and coordinate disaster recovery activities (i.e.
environment, documentation, etc.)
- develop and follow multiple environment -restart/recovery
procedures and test plans
- handle the -start and completion of application services
- implement and maintain interfaces
- coordinate with -team and IT groups to develop or enhance
existing solutions
- identify integration points and reusable components between
systems
- research new technologies and provide recommendations based on
impact
- evaluate topologies making recommendations to optimize
environments for changes in services
- provide technical assistance to developers and other IT service
areas
- create and update scripts to automate system administration
tasks
- review system architecture design for potential system
limitations, compliance with architecture standards and make
recommendations
- use third-party diagnostic tools and work with vendors to
troubleshoot application issues Administrative: -
- train/mentor -less experienced associates
- proactively recommend service area process improvements
- understand and apply change, incident, release and problem
management processes
- understand and correctly follow service area/IT procedure,
processes and standards
- understand and follow internal and external audit compliance
requirements Leadership
- serve as -the technical lead for upgrades of third-party
application to new version
- manage service requests (i.e., -priority, coordination of
tasks, reporting)
- assist with resource assignments (i.e., -project work efforts,
non-project work efforts, on-call support)
- create team communication plan for status meetings
- manage pager and support rotation schedule Be Equipped With:
- knowledge of system application architecture, database schemas
and development tools
- experience with supporting, troubleshooting and problem-solving
production issues
- familiar with .NET, WebSphere, Oracle, AIX and Linux
- moderate understanding of web service technologies
- experience with MQ and MIM
- moderate understanding of jboss
- familiar with -XML technologies
- experience with SQL Server, SQL and DB2
- effective communication skills both verbally and in
writing
- work and communicate effectively with others to achieve
results
- build relationships while addressing business needs with
-strong customer service skills
- embrace change that supports continuous improvement
- commit to a career of learning by seeking and taking advantage
of educational opportunities
- work independently, show willingness to perform any task and
ask for additional work and responsibility
- focus on results, commit to tasks, work decisively and follow
through
- develop associates through mentoring and coaching
- create success plans to advance knowledge, skills and
capabilities
- motivate others by offering to help and demonstrating
respect
- align associate activities to departmental and company
goals
- define and clearly communicate expectations
- provide meaningful, continuous feedback
- lead by example - Enhance your talents Providing outstanding
service and developing strong relationships with our independent
agents are hallmarks of our company. Whether you have experience
from another carrier or you're new to the insurance industry, we
promote a lifelong learning approach. Cincinnati provides you with
the tools and training to be successful and to become a trusted,
respected insurance professional - all while enjoying a meaningful
career. Enjoy benefits and amenities Your commitment to providing
strong service, sharing best practices, and creating solutions that
impact lives is appreciated. To increase the well-being and
satisfaction of our associates, we offer a variety of benefits and
amenities. Learn more about our benefits and amenities packages. -
Many departments at our Headquarters in Fairfield, Ohio, offer
hybrid work options, empowering associates to work from home
several days a week. Depending on your role and responsibilities,
hybrid options may be available. Embrace a diverse team As a
relationship-based organization, we welcome and value a diverse
workforce. We provide equal employment opportunity to all qualified
persons without regard to race; creed; color; sex, including sexual
orientation, gender identity and transgender status; religion;
national origin; age; disability; military service; veteran status;
pregnancy; AIDS/HIV or genetic information; or any other basis
prohibited by law. Learn More.
Keywords: Cincinnati Insurance Company, Fairfield , IT - Application System Admin II - III (Remote), Other , Fairfield, California
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