Instructional Designer
Company: Partnership HealthPlan of California
Location: Fairfield
Posted on: June 18, 2022
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Job Description:
Under the direction of the Organizational Development Manager,
this position: designs and develops innovative and engaging
eLearning and Instructor-Led Training (ILT) courses; administers
training courses to Partnership HealthPlan of California (PHC)
staff; and performs other duties as assigned.Designs and develops
innovative and engaging eLearning and Instructor-Led Training (ILT)
courses, with duties including but not limited to:Develops/updates
curriculum, training materials, videos, and guides using
appropriate instructional design modalities and theory.Works
alongside subject matter experts (SMEs) at all levels of the
organization to ensure delivery of accurate and timely
content.Works with and leads SMEs through group facilitation to
gather course content, then designs, develops, and implements
classroom and eLearning trainings.Writes behavioral objectives,
tests, training methodology, and course materials using
instructional design theories and modalities.Applies alternative
training mediums and methods (self-study, online, blended,
simulations) to increase training effectiveness and to accommodate
distance learning, learning style, and cultural differences.Works
with internal departments to conduct performance and needs analysis
for identification of training needs using performance consulting
techniques and tools.Collaborates with internal departments for
development of training programs that support business
initiatives.Coordinates and/or delivers training programs, using
appropriate instructional methods, techniques, materials, and
equipment.Develops tools to evaluate and measure training
effectiveness.Modifies training curriculum, as appropriate, based
upon the results of training effectiveness metrics and quality
review results.Designs content utilizing principles of design with
a very strong focus in organization/layout of information.Designs
eLearning modules, training materials, videos, and guides with an
eye for professional aesthetic design and focus on the overall user
experience of each course.Coordinates with the HRIS Administrator
to post and update course materials, evaluations, and other
resources, as needed.Responsible for administering training courses
to PHC staff, with duties including but not limited to:Designs,
delivers, and/or coordinates ILT or eLearning training initiatives,
in partnership with other Training & Development (TD) staff, using
appropriate instructional methods, techniques, materials, and
equipment.Follows ADDIE model or similar instructional design
process on all training projects.Modifies training programs, as
appropriate, based upon the results of training effectiveness
metrics and quality review results.Identifies and accommodates,
where possible, special training needs.Travels to regional offices
to deliver training, as needed. SECONDARY DUTIES AND
RESPONSIBILITIESDevelops and maintains training project plans for
developed courses; reviews trainings routinely to update and
revise, as needed.Evaluates and monitors training participants'
results and provides participants and management with data and
feedback on individual performance.Backs up the HRIS Administrator
on LMS Administration, as needed.Performs other duties or special
projects as assigned.Education and ExperienceBachelor's degree or
equivalent training experience in instructional design, computer
science, engineering, business administration, or related field
experience; minimum of three (3) years of experience in designing,
developing, and delivering in-person and online training courses;
or any combination of education and experience which would provide
the required knowledge, skills, and abilities. Experience working
in a health care setting strongly preferred. Certification in
instructional design or performance consulting strongly preferred.
Special Skills, Licenses and CertificationsWorking knowledge of and
expertise in the operation of general office equipment including
personal computer and computer software programs such as
Windows-based tools and applications, MS Word, Excel, PowerPoint,
and Outlook. Knowledge of instructional design best practice
models, adult learning theories, and behavioral-based learning
objectives is required. Knowledge and experience with eLearning
tools and internet technology, including in-depth proficiency in MS
PowerPoint, Articulate Storyline, Camtasia, or other rapid
eLearning and video development software/tools is required.
Knowledge and experience with Adobe Flash is a plus. Knowledge of
the California Medi-Cal program or Managed Care preferred.
Experience in the development of technical training programs and
end-user documentation. Valid California driver's license and proof
of current automobile insurance compliant with PHC policy are
required to operate a vehicle and travel for company
business.Performance Based CompetenciesStrong ability to give clear
direction and sequence information both written and verbally, so
others can follow and understand. Ability to manage an environment
that fosters learning and engagement, including understanding
instructional design techniques to keep eLearning training engaging
and motivating. Ability to manage group dynamics during in-person,
video conferencing, and/or webinars. Ability to accurately
prioritize, plan, and monitor goals, objectives, deadlines, and
complete multiple tasks within established timeframes. Ability to
analyze complex systems/ information and translate that into a
comprehensible in-person and/or eLearning training format. Ability
to establish and maintain effective and cooperative working
relationships with PHC staff and others contacted in the course of
the work. Highly effective presentation, facilitation, and
questioning skills with a strong ability to provide clarification
and feedback. Ability to communicate effectively, both orally and
in writing. Ability to assume responsibility and exercise good
judgment in making decisions within the scope of authority of the
position. Ability to think and work effectively under pressure.
Ability to maintain confidentiality.Work Environment And Physical
DemandsAbility to use a computer keyboard. More than 70% of work
time is spent in front of a computer monitor. Ability to lift,
carry, or move objects of varying size, weighing up to 10 lbs.ll
HealthPlan employees are expected to:Provide the highest possible
level of service to clients;Promote teamwork and cooperative effort
among employees;Maintain safe practices; andAbide by the
HealthPlan's policies and procedures, as they may from time to time
be updated.IMPORTANT DISCLAIMER NOTICEThe job duties, elements,
responsibilities, skills, functions, experience, educational
factors and the requirements and conditions listed in this job
description are representative only and not exhaustive of the tasks
that an employee may be required to perform. The employer reserves
the right to revise this job description at any time and to require
employees to perform other tasks as circumstances or conditions of
its business, competitive considerations, or work environment
change.
Keywords: Partnership HealthPlan of California, Fairfield , Instructional Designer, Other , Fairfield, California
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