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Project Coordinator*

Company: Interior Logic Group, Inc.
Location: Fairfield
Posted on: January 16, 2022

Job Description:

We're currently seeking an energetic, self-motivated and results-driven Project Coordinator to join our customer-oriented team!

This position is the company liaison between the customer and the installation workforce to insure a seamless installation experience. This position interfaces with installers, clients, service providers, co-workers and the customer that experiences the installation on a daily basis.

Primary resource for installer schedules, questions, and work related issues (central point of contact)
Coordinates assignments ad paper flow for daily Service Provider schedules
Dispatches work orders to SP's and adjust workloads as needed
Notifies customers with installation time frames
Fields incoming customer calls
Handles all escalations to full resolution
Acts as a liaison between the customer and the company to resolve installation issues
Insures all customers are contacted at the end of the installation
Serves as a back-up to the other Project Coordinators
Performs other managerial duties as assigned by the Project Manager
Serves as back-up to the Project Manager as assigned
Insures completeness and accuracy of all paperwork
Insures all business operations with area of responsibility are conducted ethically and within the law
Returns voicemail messages and emails within (4) business hours

Job Requirements
Strong Leadership/Interpersonal skills
Effective oral and written communication skills
Strong organizational and problem resolution skills
Ability to manage multiple projects
Team player/customer focused
Experience in MS Word and Excel
Valid Drivers license and over 21 years of age
Construction industry experience desired

Keywords: Interior Logic Group, Inc., Fairfield , Project Coordinator*, Other , Fairfield, California

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