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Branch & Corporate Services Manager

Company: Westamerica Bancorporation
Location: Fairfield
Posted on: June 12, 2021

Job Description:

Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee.

As our Branch and Corporate Services Manager you will manage the staff, activities, development and implementation of quality services that provide support to the branches and contribute to the achievement of the Bank's identified business goals.

RESPONSIBILITIES:

  • Supports branches through the development and implementation of cost effective branch operations, policies and procedures, in conjunction with Regional Service Managers. Directs all Corporate Services functions.
  • Develops objectives for department, monitors performance and directs the activities of subordinate managers to ensure quality customer service and support is consistently delivered to branches and other support departments. Ensures these objectives are communicated through appropriate manuals and operational bulletins published by subordinate staff. Establishes budgets and staffing levels for the department. Reviews and recommends all staffing actions.
  • Oversees and develops policies, procedures and systems to ensure accurate reporting of transactions and review, monitoring and analysis of customer transactions. Oversees annual branch reviews and spot-checks of operational functions by examining branch records and observing activities.
  • Functions as user executive and system owner of the teller and safe box systems.
  • Serves as the department's Business Unit Compliance Officer. Maintains a strong working knowledge of all laws and regulations affecting designated areas of responsibility. Keeps abreast of new and changing laws and regulations. As needed, formulates and updates policies and procedures/job aids which incorporate regulatory requirements and disseminates information to employees. Assists division management with the development and implementation of a comprehensive compliance risk assessment. Ensures internal controls that mitigate compliance risk are established, maintained, and applied in practice. Completes assigned compliance training courses, BCG, and Bank regulating agencies' training affecting designated areas of responsibility and disseminates the information, as appropriate, with colleagues and employees. Participates in the Regulatory Compliance Committee meetings.
  • Participates in other special projects and performs other job-related duties as assigned.

MINIMUM REQUIREMENTS:

  • Extensive operational support managerial experience in the financial services industry with extensive working knowledge of operational activities that support branch structures and associated banking regulatory requirements.
  • Bachelor's degree in a business related field.
  • Excellent organizational, analytical, communication, management and interpersonal skills.
  • Branch management experience preferred.

EOE

Westamerica Bank's Privacy Policy may be found at: www.westamerica.com/about/privacy

Keywords: Westamerica Bancorporation, Fairfield , Branch & Corporate Services Manager, Other , Fairfield, California

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