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Branch Manager

Company: Bankwell Financial
Location: Fairfield
Posted on: June 10, 2021

Job Description:

Job Title: Branch Manager

Department: Retail Banking (Fairfield & Westport Market)

Reports To: Director of Community Bank Operations & Director of Retail Sales Management

About Bankwell:

Bankwell is a commercial bank that serves the lending and banking needs of businesses, real estate investors, and residents throughout Connecticut. We strive to create a world class experience for our clients and provide high touch, high tech and high quality financial services throughout our footprint. Our mission is to provide outstanding service and give back to the communities we serve. More about Bankwell can be found at www.mybankwell.com.

Summary of Position:

At Bankwell, a Branch Manager is a team leader with equal efforts in business development and coaching the branch team to meet their sales and operational goals. A high preforming Branch Manager strives for excellence in every client interaction, with themselves and with the branch team. Branch Managers are ultimately responsible for operations and compliance, providing direction to branch staff, ensuring adherence to operational, security, audit procedures, as well as timely completion of branch operational tasks. As the leader of the branch, the Branch Manager is the primary driver of new business and the leader of the branch's business development efforts.

Responsibilities include:

  • Providing branch leadership
  • Growing the business through retention, expansion and acquisition of depository customers
  • Leading daily branch huddles and holding the team accountable for related activities and expectations
  • Successfully onboarding and training new employees
  • Working with centers of influence and networks in the community to identify prospective clients
  • Developing branch staff through observational coaching sessions, joint sales calls and utilizing individual sales plans
  • Managing staff and overseeing all sales, service, transactions and operations, including ATM and the vault
  • Identifying and communicating individual and team training opportunities to Manager of Branch Training
  • Participating in community activities and business organizations
  • Overseeing branch operations
  • Ensuring all bank policies and procedures are followed resulting in satisfactory audits

Qualifications, Knowledge, Skills, and Abilities:

  • Highly motivated and experienced retail banking sales leader
  • Excellent communication and interpersonal skills, written and verbal
  • Client-centric and results focused; driven to meet and exceed goals
  • Ability to deal with difficult situations; makes sound decisions in absence of complete information
  • Thrives in a fast-paced environment
  • Strong leadership and coaching skills;
  • Availability to work weekends and extended hours as required to run the business
  • Cash handling, processing and mathematical skills
  • Demonstrated ability to leverage Centers of Influence (COIs) to further promote business
  • Minimum 5 years relevant experience in retail banking or equivalent financial services
  • Managerial experience required; familiarity with Windows-based computer systems
  • Bachelor's degree or equivalent experience

This job description is a general description of essential job functions. It is not intended as an employment contract, nor is it intended to describe all duties someone in this position may perform. All employees are expected to perform tasks assigned by supervisory personnel, regardless of job titles or routine job duties.

Bankwell is committed to a policy of Equal Employment Opportunity and will not discriminate against any applicant or employee on the basis of race, color, religion, sex, sexual orientation, national origin or ancestry, age, physical or mental disability, veteran or military status, marital status, or any other legally recognized protected basis under federal, state or local laws.

Applicants with disabilities may be entitled to reasonable accommodation under the terms of Americans with Disabilities Act and certain other state or local laws. Please inform Bankwell's Human Resources representative if you need assistance completing any forms or to otherwise participate in the application process.

Keywords: Bankwell Financial, Fairfield , Branch Manager, Other , Fairfield, California

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