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General Manager/COO

Company: DENEHY Club Thinking Partners
Location: Fairfield
Posted on: September 12, 2020

Job Description:

About the Club

Grey Oaks Country Club is among the premier clubs in the Southwest Florida market and is considered to be one of the finest residential club communities of its kind in the United States. Their continued commitment to top quality amenities and services has been further enhanced and reaffirmed in the last few years with the substantial reinvestment and expansion of amenities that rival any in the country. Their $40 million transformation has set a new standard for country club communities, and the Club has been described as luxury resort style living at the highest level.

Grey Oaks Country Club is a private member-owned country club community set in the heart of Naples, Florida, which is a leading vacation and retirement destination for many of the country’s most successful individuals. A premier destination and the crown jewel of Southwest Florida, Naples is known for its miles of gorgeous beaches, world-class shopping and dining, amazing nature and parks, and challenging golf courses. Grey Oaks Country Club opened in 1993 and spans two distinct residential communities – Grey Oaks and the Estuary. The Grey Oaks campus features approximately 725 front homes, and the Estuary offers an additional 175, for a total of 900 homes throughout both properties. With that, nearly 90% of the residents inside the gates of the Grey Oaks Community have chosen to become members of the Club. The Club has reached a full golf membership capacity of 780, with a golf waiting list, and also has 420 Sport Memberships. The Club was turned over to the members by the developer in 2015.

Grey Oaks Country Club offers its members understated elegance and resort style living, exclusive social opportunities, 54-holes of championship golf along with tennis, pickleball, bocce and wellness for residents and non-residents alike. The 62,000 square-foot main clubhouse offers an elegant setting for casual upscale dining and is appointed with men’s and ladies’ card and locker rooms and is connected to a golf pro shop. In close proximity to the main clubhouse, the Estuary clubhouse features expansive outdoor deck seating in addition to well-appointed interior dining and bar service and also includes a golf pro shop along with men’s and ladies’ locker and card rooms and fitness center.

The Pool Cafe and Sports Center, which opened in 2017, offers fire pits, lounge seating and personal grilling stations and elegant poolside cabanas. Indoor and outdoor dining are offered overlooking the Club’s 6,700 square-foot resort-style pool with waterfall, wading entrance and lap lanes. A newly constructed Wellness Center encompassing 30,000 square-feet features a state-of-the-art cardio gym, two aerobic studios, Pilates studio, spin, spa and community room for informal gatherings.

Members enjoy playing their choice of three challenging championship golf courses – the Pine, the Palm and the Estuary. Originally designed by Clifton, Ezell & Clifton, the Pine and Palm courses offer challenges for all skill levels. The Estuary initially designed by architect Bob Cupp, was redesigned in 2018 by Tim Liddy. Members have access to two double-ended driving ranges, practice putting greens, and the Golf Performance Center, which is the epicenter of the Club’s world-class instruction program.

Grey Oaks offers members an extensive social calendar filled with activities for the entire family, including festivities such as Wine Education and Floral Arranging Classes, Movie and Game Nights, Live Entertainment, Dancing, and special holiday events for the youngsters in the family. Members also enjoy robust racquets and fitness programming in keeping with the Club’s healthy and active lifestyle.

About the Position

The General Manager/COO will report to the Board of Directors Chairperson and will be responsible for the organization’s day-to-day operations, long-range growth and overall stability of the organization. The incumbent fulfills the role of the General Manager exercising all duties customarily associated with such a position, including implementing sound fiscal policy, disciplined budgeting, effective staff management and solid operating practices, while ensuring an exceptional member experience. He/she is expected to provide meaningful input and perspective to the Board and its committees, regarding key issues, the competitive environment, club-industry trends, evolving organizational needs, and club governance best practices, all to ensure the Club’s long-term sustainability and growth. Direct reports include the Assistant General Manager, Directors of Finance, Membership/Marketing, Golf Operations, Racquets, Events, Golf Course and Grounds, Fitness, Facilities and Human Resources.

About the Ideal Candidate

Ideal candidates will have a minimum of 10 years of progressive leadership experience in a private member-owned country club, preferably within a residential community with significant, complex operations. Executives from leading hospitality operations with a similar dynamic and large-scale operations will be considered as well. Having current or prior experience leading POA operations is highly desirable to compliment exceptionally strong hospitality experience. Must have a successful track record in leading efficient and exceptional food and beverage operations. The successful candidate will have proven and verifiable leadership qualities with the ability to direct, coordinate and control all aspects of a busy, full-service, multi-campus country club community with a $30 million + operating and capital budget. The General Manager/COO will have demonstrated interpersonal strengths to support and nurture the Grey Oaks culture and will also demonstrate and demand the very highest standards of ethics, business like practices, and the pursuit of service excellence. He/she will always inspire and maintain a culture of professional respect for club members and guests, club employees, club vendors. Developing and sustaining an exceptional member experience across all aspects of the Club’s services is key to success. This role requires an instinctive, engaged, authentic, highly visible, mature leader. A Bachelor’s Degree preferably in Hospitality Management is highly desirable as is post-secondary education including an MBA. Certified Club Manager (CCM) designation is preferred.

Apply for This Position

Interested candidates should complete the online candidate profile form and submit a compelling cover letter and resume for consideration to DENEHY Club Thinking Partners at http://denehyctp.com/apply-for-a-position/ . If you have any questions or to recommend a candidate, please contact Craig Martin or Alison Savona at 203.319.8228 or by email at craig@denehyctp.com or alison@denehyctp.com .

Fairfield, CT

501 Kings Highway East, Suite 300

Fairfield, CT 06825

Phone: 203 319 8228

Jackson Hole, WY

3465 North Pines Way

Wilson, WY 83014

Phone: 307 690 7931

Los Angeles, CA

2355 Westwood Blvd, #274

Los Angeles, CA 90064

Phone: 310 409 8957

Palm Beach, FL

340 Royal Poinciana Way, # 524

Palm Beach, FL 33480

Phone: 561 662 4379

Keywords: DENEHY Club Thinking Partners, Fairfield , General Manager/COO, Other , Fairfield, California

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