Implementation Manager - Innovaccer Platform (Remote/Hybrid)
Company: PopHealth Learning Center
Location: Oakland
Posted on: February 20, 2026
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Job Description:
Job Description Job Description The Organization The PopHealth
Learning Center (“Learning Center”) is a California Social Purpose
Corporation (SPC) committed to transforming how health care is
delivered and experienced across California. The Learning Center’s
mission is to bring together health care teams, insurers, and
policymakers to keep communities healthy through care that works
for patients, inspires providers, and lasts. The Learning Center
aims to become a catalyst for aligned statewide population health
transformation in Medi-Cal (California’s Medicaid program) and
adjacent safety net programs. This includes aligning key funders
and initiatives around a consistent approach to build capacity for
population health management in the Medi-Cal delivery system, to
advance health equity at scale in California. The Learning Center
serves as the Program Office for a statewide Medi-Cal focused
practice initiative, the Equity and Practice Transformation (EPT)
program, funded by the California Department of Health Care
Services (DHCS). The Learning Center’s broader goal is to build a
just and equitable healthcare system for all Californians,
especially the people and communities who have been historically
underserved. A key part of our work is to build on our foundational
partnership with the DHCS and expand our impact to additional
primary care practices and partners statewide. The Learning Center
also leads the implementation of the Population Health Management
Initiative (PHMI), including deployment of the Innovaccer platform,
which enables secure, standardized access to clinical, claims, and
social needs data to drive whole-person care coordination across
California. Through these initiatives, the Learning Center is
building an integrated data ecosystem and advancing scalable
solutions that strengthen quality, accountability, and performance
improvement statewide. The Position The Implementation Manager –
Innovaccer Platform will play a pivotal role in supporting the
statewide Population Health Management Initiative by managing the
end-to-end implementation of Innovaccer-based population health
management tools at participating practices. This role collaborates
closely with PHMI program leadership, the Learning Center’s data
and informatics teams, and the Innovaccer vendor to ensure that
implementations are consistent with statewide objectives and
practice-level needs. The Implementation Manager will guide
practices through each phase of the implementation process — from
assessment and configuration through go-live and continuous
improvement — ensuring effective adoption, data quality, and
alignment with PHLC’s mission. The position will report to the
Learning Center’s Director of Analytics and Impact.
Responsibilities include: Program and Implementation Leadership
Coordinate implementation activities in partnership with PHMI
program leadership, Learning Center internal teams, and Innovaccer
to ensure alignment with program-wide goals and milestones. Manage
multiple simultaneous practice implementations, from project
initiation through post-go-live optimization. Develop and oversee
detailed implementation plans, timelines, and deliverables tailored
to each practice’s readiness and capacity. Ensure data integration,
configuration, and workflow design are consistent with the Learning
Center’s standards and statewide population health objectives. Act
as the primary liaison between practices, Learning Center, and
Innovaccer for all implementation and issue-resolution activities.
Practice Engagement and Support Lead kickoff meetings, readiness
assessments, and workflow discovery sessions with practice teams to
ensure successful platform deployment. Provide guidance and
training to practice staff on the use of the Innovaccer platform
for population health management, care coordination, and quality
improvement. Collaborate with practice administrators, clinicians,
and data leads to ensure workflows and dashboards reflect
real-world operational and clinical needs. Support practices in
leveraging data insights to identify care gaps, manage patient
panels, and drive improvement in outcomes and efficiency.
Facilitate change management, user adoption, and continuous
learning among practice teams. Cross-Functional Coordination
Partner with the Learning Center’s data, quality, and informatics
teams to ensure that implementation activities support the broader
data and reporting framework of PHMI. Monitor implementation
progress, identify risks and barriers, and escalate issues to PHMI
leadership as appropriate. Collaborate with the Learning Center’s
analytics and evaluation teams to define and monitor key metrics
for adoption, utilization, and impact. Document and disseminate
lessons learned and best practices to inform continuous improvement
and future implementations. Quality and Performance Enablement
Drive alignment between platform use and the Learning Center’s
statewide quality and equity objectives. Promote consistent,
data-driven approaches to care coordination and performance
improvement across practices. Contribute to the development of
standard implementation toolkits, templates, and playbooks to
support scalable and repeatable success. Team and Culture Building
Foster a collaborative and inclusive environment that supports
professional growth and development. Promote a culture of
continuous improvement by identifying opportunities to enhance
processes, systems, and team capacity. Act as a cultural steward,
ensuring the Learning Center’s values of equity, inclusion, and
collaboration are reflected in the team’s work and interactions.
Qualifications and Preferred Experience Bachelor’s degree in
healthcare administration, information systems, public health, or
related field. Minimum 5 years of project management experience, in
healthcare technology implementations or population health
programs. Demonstrated success implementing health information
technology or population health platforms (Innovaccer experience
strongly preferred). Proven ability to manage multiple complex
projects and coordinate diverse stakeholder groups. Strong
understanding of clinical workflows, practice operations, and the
intersection of technology and quality improvement. Experience with
EMR integration, data quality, and interoperability frameworks
(FHIR, HL7, CCD). Skilled in training, facilitation, and change
management to support end-user adoption. Exceptional communication
and relationship-building skills, with the ability to engage
clinical, operational, and technical teams effectively. Commitment
to advancing health equity and improving outcomes for historically
underserved populations. Experience with project management tools
and methodologies (Agile, Waterfall, or hybrid). Certifications
such as PMP, Lean Six Sigma, or equivalent are a plus. Compensation
& Benefits The salary range for this position is $135,000 –
$165,000, commensurate with experience. The Learning Center offers
a generous benefits package that reflects our commitment to team
member health and wellness. Our benefits package includes
comprehensive medical, dental, and vision insurance, paid time off,
life and disability insurances, a retirement plan, annual wellness
days, and other resources designed to support the passion,
commitment, and energy that is vital to our team members. The
PopHealth Learning Center is an equal opportunity employer that
does not discriminate on the basis of race, color, religion or
belief, disability, gender, nationality, ethnicity, sex (including
pregnancy, childbirth, or related medical conditions), gender
identity or expression, sexual orientation, or any other status
protected by law. Black, Indigenous, Latinx and other people of
color, and LGBTQ people are strongly encouraged to apply.
Reasonable accommodation will be made so that qualified disabled
applicants may participate in the application process. Please
advise in writing of special needs at the time of application.
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Keywords: PopHealth Learning Center, Fairfield , Implementation Manager - Innovaccer Platform (Remote/Hybrid), IT / Software / Systems , Oakland, California