System Administrator I
Company: Partnership HealthPlan of California
Posted on: January 21, 2023
To administer, maintain, and support PHC's complex and critical
server farm, a mixed infrastructure containing Windows. Responsible
for server farms' uptime, production maintenance, rollout of new
servers, and other critical deployments. Responsible for assisting
in the support of PHC's server applications, web servers, database
servers, fax server, VOIP infrastructure, and other application
servers, as determined by the Director of Network Operations.
Responsible for administering the VOIP phone system and all
attached devices in a lead role. Assist senior team members with
network, related hardware devices, and other functions. Responsible
for PHC's production network uptime and assist senior team members
on heterogeneous servers backup and restores. Develop policies and
procedures for various complex server operational procedures and
maintain them. Practice systems change management procedures. Work
with Operations and other IT staff to resolve server / network/
application problems on priority basis. Reports directly to the
Director of Network Operations.
- Build and rollout of servers from ground up - using Windows
2003/2008/R2 and Linux distributions. Experience with hardware RAID
arrays and other server hardware configurations, performance tuning
is a must.
- Assist senior team members with centralized patch management,
software distribution using SMS or group policies.
- Administer of Exchange 2007 Exchange Server.
- Administer of Windows Server Farm.
- Familiarity with the virtualization software and ability to
manage all aspects of virtual server, desktop, and application
creation and administration.
- Management of Email firewall, anti SPAM software, and all
- Troubleshooting windows server connectivity, windows startup
issues, Interoperability issues with Linux/Unix.
- LAN connectivity troubleshooting with various switching
protocols, layer 3, 4 switching.
- WAN connectivity in troubleshooting T1 and other Internet
- Lead and mentor junior staff members.
- Backup for the Lead on Netbackup administration and become
experienced with all versions and patches of Netbackup.
- Must provide and carry a cell phone and be available for
consult or assistance when needed 24 hours a day/7 days a
- Assist senior team members when requested or required. Also
assist service desk with daily tasks, as required.
Education and Experience
Bachelor's Degree in Computer Science or Business related field or
equivalent experience. Two (2) years of network administration
experience. Managed care or practice management experience a
Special Skills, Licenses and Certifications
Two (2) years experience with Windows 2003/2008 server Active
directory network in a production server farm with DHCP/DNS/WINS
servers. Knowledge of NFS, FTP, NTP, SMTP, interoperability, and
system administration. One (1) year experience in managing network
backup with storage networking- SAN, NAS, and DAS. Experience with
Windows 2008 R2 DFS, connectivity between multiple DFS roots and
One (1) year working experience with Cisco routers and appliance
firewalls. Willingness to learn TCP/IP network protocols, sub
netting, routing, and IP architecture. Work experience with large
data centers, server hardware, and related certifications is a big
plus. Microsoft, Cisco and Linux/security certifications preferred,
not a mandate. Lead on VOIP is a must. Candidate must be a team
player, willing to work on an on-call basis to accommodate
production environment demands. Willing to lead and mentor more
junior staff members and take direction on projects from Director
of Network Operations and other senior team members. Valid
California driver's license and proof of current automobile
insurance compliant with PHC policy are required to operate a
vehicle and travel for company business.
Performance Based Competencies
Ability to quickly acquire in-depth knowledge of AMISYS software
and managed care issues. Strong written and oral communication
skills with ability to interpret and understand technical
requirements. Excellent analytical skills to troubleshoot and
resolve systems problems.
Work Environment And Physical Demands
More than 80% of work time is spent in front of a computer monitor.
May be required to lift, carry, or move equipment of varying size,
weighing up to 50 lbs. May be required to bend, stoop, kneel,
crawl, or work in other non-standing and non-sitting positions to
install cabling, systems hardware, and other related equipment.
All HealthPlan employees are expected to:
- Provide a high level of service to clients;
- Promote teamwork and cooperative effort among
- Maintain safe practices; and
- Abide by the HealthPlan's policies and procedures as they may
from time to time be updated.
IMPORTANT DISCLAIMER NOTICE
The job duties, elements, responsibilities, skills, functions,
experience, educational factors and the requirements and conditions
listed in this job description are representative only and not
exhaustive of the tasks that an employee may be required to
perform. - The employer reserves the right to revise this job
description at any time and to require employees to perform other
tasks as circumstances or conditions of its business, competitive
considerations, or work environment change.
Keywords: Partnership HealthPlan of California, Fairfield , System Administrator I, IT / Software / Systems , Fairfield, California
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