LEAD - Geek Squad Home Theater Agent (Fairfield, CA)

Company: Best Buy
Location: Fairfield
Posted on: September 4, 2020

Job Description:

Job Description: div dir="ltr"font style="font-size:12px;"font style="font-family:arial, helvetica, sans-serif;"The Geek Squad Home Theater Agent, travels via a company owned vehicle (Geekmobile) from the precinct to our client's home and assist with the delivery, installation, repair, and haul away of home theater technology products and equipment. They provide our clients service that exceeds expectations by handling appointments with care, asking the right questions to enhance the client experience, and providing prompt follow up of recommendations as well as solutions. Geek Squad Home Theater experts, are responsible for completing fulfillment of intermediately complete work, while managing inventory and vehicle maintenance for our Geekmobiles in partnership with other Agents.p At Best Buy, we are obsessed with building long term relationships with our customers. Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs.pbKey Responsibilities/b/font/font/div ul dir="ltr"li divfont style="font-size:12px;"font style="font-family:arial, helvetica, sans-serif;"Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions for their needs./font/font/div /li li divfont style="font-size:12px;"font style="font-family:arial, helvetica, sans-serif;"Performs a variety of fulfillment duties for clients in their homes including delivery, installation and networking with a primary focus on Home Theater technology./font/font/div /li li divfont style="font-size:12px;"font style="font-family:arial, helvetica, sans-serif;"Phone and in-person contacts with clients to reveal diagnostic discoveries and make recommendations for protecting and defending client devices./font/font/div /li li divfont style="font-size:12px;"font style="font-family:arial, helvetica, sans-serif;"Provides timely updates to the client and store precincts./font/font/div /li li divfont style="font-size:12px;"font style="font-family:arial, helvetica, sans-serif;"Manages inventory and Geekmobile maintenance./font/font/div /li li divfont style="font-size:12px;"font style="font-family:arial, helvetica, sans-serif;"Provides feedback and training to store teams and assists in store stock repairs./font/font/div /li li divfont style="font-size:12px;"font style="font-family:arial, helvetica, sans-serif;"Supports Geek Squad efforts to protect the world, one device at a time./font/font/div /li /uldiv dir="ltr"font style="font-size:12px;"font style="font-family:arial, helvetica, sans-serif;"bBasic Qualifications/b/font/font/div ul dir="ltr"li divfont style="font-size:12px;"font style="font-family:arial, helvetica, sans-serif;"Experience actively using and learning about home theater products/font/font/div /li li divfont style="font-size:12px;"font style="font-family:arial, helvetica, sans-serif;"6 months experience delivering, integrating and/or repairing consumer electronic products/font/font/div /li li divfont style="font-size:12px;"font style="font-family:arial, helvetica, sans-serif;"1 year experience in a customer service or in-home experience environment/font/font/div /li li divfont style="font-size:12px;"font style="font-family:arial, helvetica, sans-serif;"1 year experience in an electronics industry/font/font/div /li li divfont style="font-size:12px;"font style="font-family:arial, helvetica, sans-serif;"Ability to work a flexible schedule inclusive of holidays, nights and weekends/font/font/div /li li divfont style="font-size:12px;"font style="font-family:arial, helvetica, sans-serif;"Maintain a clean driving record and hold state/local licensing as required/font/font/div /li li divfont style="font-size:12px;"font style="font-family:arial, helvetica, sans-serif;"Be able to carry/lift/push/pull weight up to 75 lbs. or 150 lbs. as part of a team, with or without accommodation/font/font/div /li li divfont style="font-size:12px;"font style="font-family:arial, helvetica, sans-serif;"Be 21 years of age/font/font/div /li /ul a href="../../../ id=037ff76247af9ba401a61ac1b445357b"img border="0" alt="Apply" src="../../../ src=" id=037ff76247af9ba401a61ac1b445357bview" alt=" " width="1" height="1"/

Keywords: Best Buy, Fairfield , LEAD - Geek Squad Home Theater Agent (Fairfield, CA), IT / Software / Systems , Fairfield, California