FairfieldRecruiter Since 2001
the smart solution for Fairfield jobs

H&M Retail Store Manager

Company: H&M
Location: Fairfield
Posted on: June 21, 2022

Job Description:

Company DescriptionThis Is H&M. Be Yourself & MoreThe title is Store Manager, but the job is about leadership.And while a Store Manager's role is diverse and multifaceted, there are a few things that take priority over all else: delivering customers the best in-store experience in the market, the development and health of the team that you'll grow, and instilling H&M values in all aspects of how the store is run. If these three things are done well, the outcome should be to reach the store's sales and profit goals. Customers and employees alike will look to you for clarity, comfort and originality. Sounds like a lot... but you've got this, you're a leader.Job DescriptionTitle:---Store ManagerFunction:---SalesDepartment:---StoreReports to:---District ManagerDirect Reports:---Department Manager, Department Supervisor, Visual Merchandiser, Cash Office ResponsibleOverall Job Function: Responsible for maximizing sales to drive profitability. Leads, manages and organizes the store according to H&M -s shared values, standards, policies and procedures along with the District team. Serves as manager on duty, manager of a department and support on the floor when needed in a Symbolic leader function.Job Responsibility Including But Not Limited ToPeople

  • Manage, recruit, on-board, train, develop and provide succession planning for all staff and management team in the store
  • Follow up with management team to ensure proper training and staff assessment is being completed
  • Create and act on plans for future people development needs within the store
  • Maintain an overview of all Employee Relations responsibilities in the store to ensure a positive work environment Commerciality
    • Actively work with garments, including processing, stocking, replenishing, folding, hanging, displaying and merchandising per H&M guidelines to maximize selling opportunities
    • Responsible for overseeing the maintenance and upkeep of department(s)
    • Maximize sales through joint operational and commercial focus and take action to obtain highest level of profitability for the store
    • Manage and ensure stock level is appropriate to maximize selling
    • Ensure the garment presentation, garment level and visual standards are presented according to H&M's expectations
    • Ensure and follow up on all activities concerning campaigns, promotions and sales activities in his/her store Operations
      • Perform cash office operational functions
      • Ensure proper staff planning according to budget, SPH and store needs
      • Establish, monitor and follow up on sales goals, sales plans and sales budgets with District team to optimize profit
      • Execute reductions, price changes and transfers
      • Unload delivery truck, receive, open and unpack merchandise and label merchandise with security tags
      • Follow and execute safety and security routines to prevent loss and guarantee employee and customer safety
      • Have working knowledge and oversee use of all company systems in stores Customer Service
        • Provide direct customer service on the sales floor
        • Lead by symbolic example mentoring staff in providing high-quality H&M direct and indirect customer with the 5 basic demands on the selling floor, in the fitting room and at the cash point
        • Ring on the register, report and handle all required transactions, issue receipts and pack merchandise Financial Accountability
          • Establish and oversee plans, budgets and variable costs for store; work with comparable sales to last year, sales to budget and future sales trends to maximize profitability with the District team
          • Accurate recording of sales figures QualificationsMinimum Candidate Qualifications
            • High School graduate or equivalent
            • Preferably 2-3 years of retail management experience or comparable experience
            • Ability to lift in excess of 20 pounds
            • Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distance
            • Ability to climb a ladder and use a step stool Competencies
              • Exceptional customer service and interpersonal skills
              • Proven organizational and analytical skills
              • Consistently show ability to be sales-driven and results-oriented by taking action, relating all decisions back to store results and working to improve P&L
              • Strong merchandising skills with the ability to drive the business through creativity and extensive fashion knowledge
              • Ability to take own initiative and take responsibility for actions
              • Ability to work strategically, tactically and operationally
              • Ability to multitask in a fast paced environment and prioritize effectively
              • Ability to be clear and convincing when communicating goals, information and expectations to staff
              • Ability to plan and achieve long-and-short term goals
              • Ability to coach and apply appropriate developmental tool for each individual
              • Experience with preparing and administrating progressive discipline process and performance management as well as succession planning
              • Basic computer skills, such as browser navigation, software interaction and data entry, are needed
              • Open availability including evenings and weekends
              • Around 5% travel required as necessary (District meetings, workshops, etc.) Additional InformationJob Status:---Salaried, NonexemptSan Francisco, CA only: "Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records."EEOC Classification: OFM

Keywords: H&M, Fairfield , H&M Retail Store Manager, Executive , Fairfield, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Fairfield RSS job feeds