Specialist - Collections
Company: S and S Supplies & Solutions
Location: Fairfield
Posted on: May 18, 2023
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Job Description:
Total Safety is looking for a Collections Specialist to join
their safety conscious team! The collections specialist is
responsible for locating and communicating with debtors via the
telephone and written notices in order to obtain repayment in full
or to establish acceptable payment arrangements. Collections
specialist will resolve issues of a non-routine nature as necessary
as well as perform skip tracing and contract observance functions
to ensure compliance of all company, client, and federal and state
regulations. The hourly pay rate for this position is
$32.50-$35About Total SafetyTotal Safety is the world's premier
provider of integrated safety and compliance services and the
products necessary to support them, including gas detection,
respiratory protection, safety training, fire protection,
compliance and inspection, industrial hygiene, onsite emergency
medical treatment/paramedics, communications systems, engineered
systems design, and materials management. Our Core Values are
People, Safety & Wellbeing, Accountability, Responsibility,
Empowerment, Honesty, Transparency, and
Integrity.ResponsibilitiesInitiates telephone and/or email contact
with internal & external customers with amounts past due,
determining reason and arranging for collection or adjustment to
correct errors in accounts. Accept incoming phone calls to handle
billing issues and/or process payments and issue credits.Follow up
on calls and email, fax or mail copies of invoices as required.Make
outgoing collection calls to customers that are at risk of having
their services interrupted due to non-payment.Perform credit
evaluations for new or renewal business to determine credit
worthiness.Process credit card payments on accounts and resolve
questions and issues on accounts.Assist the sales department in
account set up by setting credit limits and terms.Run daily reports
- credit hold report, credit balance report and aging
reports.Verify that all customers that have made payments to bring
the accounts current and are placed back on schedule for service in
an accounts has been on credit hold.Run collection manager and
highlight all customers that need to be contacted for payment
before billing cycle processes.Complete the weekly top 30 aging
account report to the company CFO and others required.Run Aging
reports and update notes in system regarding status of payment on
accounts. Coordinate with offsite collections specialist on
collection strategies and problem accounts. Upload account
information to outside collection's company as required.Provide
back up for customer service, Accounts Receivable Clerk as
necessary.Minimum Requirements:A minimum of three (2) years of
credit or collections experience or an equivalent education and
experience combinationExperience in multi-state return compliance.
Strong analytical, research, and writing skills. Proficient using
Microsoft Suite (e.g. Word, Excel, etc )Proficient in Vertex
Returns and Vertex L Series software. Working knowledge in state
and local tax compliance procedures. Must be able to work under
pressure and respond to tight turnaround time of projects.Good
organization and time management skills to handle multiple tasks
and changing priorities. Must be able to work with
interruption.Ability to work in a high paced environment with
strict deadlines.Must demonstrate ability to work in a team
environment and willingness to assume additional or new
responsibilities readily.Education:Bachelor's degree from an
accredited college or universityTotal Safety and its subsidiaries
afford equal opportunity in employment to all individuals
regardless of race, color, religion, sex, age, national origin,
pregnancy, familial status, disability status, veteran status,
citizenship status, genetic information or any other characteristic
protected under Federal, State or Local law. Total Safety is an
Equal Opportunity Employer.
Keywords: S and S Supplies & Solutions, Fairfield , Specialist - Collections, Accounting, Auditing , Fairfield, California
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