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Life Premium Accounting Representative -CSR/EFT

Company: Cincinnati Insurance Company
Location: Fairfield
Posted on: January 22, 2023

Job Description:

MAKE A DIFFERENCE Share your talents and develop your skills as you build a career in a professional environment with a personal feel. Life Premium Accounting Representative -CSR/EFT - ( 2200944 ) US-OH-Fairfield Description Make a difference with a career in insurance At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we're looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person -. If you're ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow. Start your journey with us The Life Premium Accounting department currently has an opening for a Customer Service Representative. This would be level I or II based on experience. The position is within a call center, working directly with agents and policyowners as well as other departments within the Life company. The position would be assisting in the setup and maintenance of EFT for the drafting of life insurance premium as well as assisting with questions about billing and payment of premiums and loans. Be ready to:

  • answer a large volume of calls using an automated phone system
  • process direct bill unmatched items
  • process rejects from lockbox processing
  • assist policy owners and agents with EFT payments, changes and troubleshoot questions Be equipped with:
    • ability to communicate using both oral and written skills with associates, agents, and customers
    • strong attention to detail and accuracy
    • drive to pursue continuing education - including pursuit of accredited insurance class/exam (such as LOMA), MAPS Certification, or equivalent
    • ability to work independently under time constraints while recognizing when to ask for assistance
    • ability to meet deadlines as required -while using -excellent math, research, and problem- solving skills
    • experience in Microsoft Office including Excel and Word
    • goal oriented focus You've earned:
      • high school diploma or equivalency
      • previous accounting experience is strongly recommended Enhance your talents Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you're new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional - all while enjoying a meaningful career. Enjoy benefits and amenities Your commitment to providing strong service, sharing best practices and creating solutions that impact lives is appreciated.To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities. Learn more about our benefits and amenities packages. - Many departments at our Headquarters in Fairfield, Ohio, offer hybrid work options, empowering associates to work from home several days a week. Depending on your role and responsibilities, hybrid options may be available. Embrace a diverse team As a relationship-based organization, we welcome and value a diverse workforce. We provide equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation, gender identity and transgender status; religion; national origin; age; disability; military service; veteran status; pregnancy; AIDS/HIV or genetic information; or any other basis prohibited by law. Learn More.

Keywords: Cincinnati Insurance Company, Fairfield , Life Premium Accounting Representative -CSR/EFT, Accounting, Auditing , Fairfield, California

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