Specialist - Collections

Company: Total Safety
Location: Fairfield
Posted on: June 20, 2022

Job Description:

Position Responsibilities

• Create accurate and timely invoices and distribute to customers
• Communicate effectively with all levels of departments to resolve invoice and account issues
• Investigate and resolve customer inquiries
• Accurately input web portal invoices where necessary
• Identify and correct EDI Acknowledgement errors
• Collect past due AR
• Reduce Days-Sales-Outstanding and Average Days to Pay
• Reconciliation of customer accounts
• Monitoring customer account details for non-payments and delayed payments
• Process adjustments, write offs, offsets, and refund requests
• Develop, maintain and distribute ad-hoc reports as needed
• Write SOP Process documentation, recommend and implement process improvements
• Coordinate with internal team on variances, discrepancies and new recommendations
• Maintain files and documentation thoroughly and accurately, in accordance with company policy and accepted accounting practices
• Protect organization's value by keeping information confidential.
• Update job knowledge by participating in educational opportunities
• Assist with projects as needed and perform other related duties as requiredRole Qualifications
  • Bachelor's degree in accounting or related field preferred
  • 5 plus years of Accounting or related experience
  • Advanced knowledge of Microsoft Office (emphasis on Excel & Access)
  • Expert on Eclipse ERP or ability to learn unique systems quickly
  • Ability to manage multiple projects and follow through
  • Excellent communication skills
  • Ability to complete projects timely and accurately critical
  • Must be detail oriented with strong organizational and analytical skills
  • Work well with internal and external "customers" in fast paced, dynamic environment
  • Must pass drug/alcohol and background check
  • Experience with ISO, Total Quality Management (TQM), and /or 5SEssential Skills And Experience
    • Ability to analyze data, determine root cause, and resolution
    • Effective verbal and written English communication
    • Attention to detail and high level of accuracy
    • Organization and time management
    • Confidentiality concerning financial information
    • Process documentation and improvement
    • Informing others, effective reporting skills
    • Effective creation and application of workplace organization methodologies
    • ISO, and/or 5S experience and knowledgeReporting to this position: No direct reportsPhysical demands and work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
      • Physical demands: While performing the duties of this job, the employee is occasionally required to sit for long periods of time; general office environment in a well-lit office with moderate noise level; use hands to finger, handle or feel objects; reach with hands and arms; use fingers; talk or hear. Use keyboard and monitor on regular basis. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Communicate, reach with hands and arms, and manipulate objects. This position requires mobility. Duties involve moving materials weighing up to 10 pounds on an occasional basis. Manual dexterity and coordination are required over 50% of the work period while operating equipment such as computer keyboard, mouse, calculator and similar machines.
      • Work environment: While performing the duties of this job, the employee is exposed to standard indoor office and warehouse environment.About Total SafetyTotal Safety is the world's premier provider of integrated safety and compliance services and the products necessary to support them, including gas detection, respiratory protection, safety training, fire protection, compliance and inspection, comprehensive flare services, industrial hygiene, onsite emergency medical treatment/paramedics, communications systems, engineered systems design, and materials management.Total Safety operates from 176 locations in 20 countries to ensure the safe Wellbeing of Workers Worldwide (W3).Total Safety is proud to be an Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status.If you require special assistance or accommodation while seeking employment with Total Safety, please contact Human Resources at (713) 353-5152. (For telecommunications device for the hearing impaired - TTY, please contact 711).

Keywords: Total Safety, Fairfield , Specialist - Collections, Accounting, Auditing , Fairfield, California