Dispatcher
Company: MV Transportation
Location: Fairfield
Posted on: April 26, 2024
Job Description:
Overview
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Responsibilities
MV Transportation is seeking a -Dispatcher -who works -to direct
the day-to-day route operations and report to the Dispatch
Supervisors. This work is done in compliance with the procedures
defined by the client and in conformance with company procedures.
His/her duties involve daily communication and interaction with
drivers and clients. He/she must also organize and conduct
activities to assure safe, cost-effective, on-time operating
performance. Tracks and reports sign-in/sign-out times, assures
routes are timely, and communicates service issues to the Dispatch
Supervisors or Dispatch Managers as appropriate.--- -Job
Responsibilities: -
- Takes client calls and communicates issues with drivers and
Dispatch Supervisors or Dispatch Managers as appropriate. -
- Monitors radio, telephones and on-road provision of service for
quality. -
- Responsible for influencing positive employee morale and
quality customer service. -
- Monitors and completes driver sign-in and sign-out daily.
-
- May assign trips to drivers to assure adequate disbursement of
trips between all assigned routes. -
- Monitors daily system performance. -
- Participates in analysis and review of operating performance.
-
- Notes closed and/or late starting of routes and communicates
same to Dispatch Supervisors and/or Dispatch Managers as
appropriate. -
- All other duties, as assigned. --- -
Qualifications
Talent -Requirements: -
- One -(1) -year previous Dispatcher experience preferred.---
-
- Two (2) -years of Customer Service experience is preferred.
-
- High School diploma or equivalent. -
- Experience with Trapeze software. - -
- Ability to handle multiple tasks simultaneously and maintain
composure under pressure in a fast pace environment. -
- Demonstrate a high customer service commitment. -
- Able to demonstrate professional phone manner. -
- Knowledge of the -service -area is a plus. -Starting pay rate:
$27.43/hourMV Transportation is committed to a policy of Equal
Employment Opportunity and will not discriminate against an
applicant or employee on the basis of race, color, religion, creed,
national origin or ancestry, sex, physical or mental disability,
veteran or military status, genetic information or any other
legally recognized protected basis under federal, state or local
laws, regulations or ordinances.--- The information collected by
this application is solely to determine suitability for employment,
verify identity and maintain employment statistics on
applicants.--- -Where permissible under applicable state and local
law, applicants may be subject to a pre-employment drug test and
background check after receiving a conditional offer of employment.
-#CB
Keywords: MV Transportation, Fairfield , Dispatcher, Professions , Fairfield, California
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